Frequently Asked Questions

Everything you need to know about your new ride.

Are your hoverboards safe and UL certified?

Yes, all our hoverboards are fully tested and certified to UL2272 standards. They feature fire-retardant shells and high-quality Samsung or LG battery cells to ensure maximum safety for all riders.

How long does shipping take within the UK?

We offer free next-day delivery on all orders placed before 2:00 PM GMT. Standard shipping typically takes 2-3 working days depending on your location.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging and condition for a full refund or exchange.

Do the hoverboards come with a warranty?

Every hoverboard purchased from UK Hoverboards comes with a comprehensive 12-month warranty covering manufacturing defects and electrical components.

How long does the battery last on a single charge?

On average, our hoverboards provide a range of 10-15 miles per charge, which equates to approximately 2-3 hours of continuous riding time depending on the terrain and rider weight.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and offer flexible financing options through Klarna and Clearpay to help you spread the cost.